Brown Butter Bakery (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit brownbutter.co.za or interact with us in-store or online.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you place an order, sign up for our newsletter, or contact us, we may collect:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through our payment partners; we do not store your card information)
1.2 Non-Personal Information
When you browse our website, we may collect:
- Your IP address
- Browser type and version
- Device type and operating system
- Pages you visit and time spent on our site
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding orders, promotions, or updates
- Improve our website, products, and services
- Comply with legal requirements
3. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, but some features of our website may not function properly without them.
4. Sharing Your Information
We will never sell your personal information. We may share your information with trusted third parties only when necessary to:
- Fulfil your order (e.g., couriers, payment processors)
- Comply with legal obligations
- Improve website functionality (e.g., analytics services)
5. Data Security
We take appropriate measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.
6. Your Rights
You have the right to:
- Access and request a copy of the personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of marketing communications at any time
To exercise your rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Brown Butter Bakery
hello@brownbutter.co.za
076 045 9486
https://brownbutter.co.za
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